LANACare manufactures and offers the highest quality products. The company undertakes product quality process very seriously.
However, if you decided to return the items, you purchased, within 14 days simply contact LANACare team and we’ll agree on exchange or refund. The goods should be in unused condition, not damaged in any way. We will provide full refund or Exchange of items, according to our mutual agreement.
We are not responsible for return postage other than for incorrect, mis-described or faulty items, so please attach the correct postage. Sadly, we cannot be responsible for parcels that fail to reach us, so please make sure you obtain a certificate of posting as proof of purchase.